Privacy Policy

Company: Công ty TNHH Ngôi nhà Chích Bông

Website: https://chichbong.com

Business Registration No.: 0109569732 issued by Department of Planning and Investment of Hanoi City on 18/03/2021

Address: Floor 8, No. 6, Alley 217 Mai Dich Street, Mai Dich Ward, Cau Giay District, Hanoi City, Vietnam

Last Updated: 21.07.2025

1. Purpose of Data Collection

We collect and process user data to:

• Enable AI-powered customer support on Facebook Messenger
• Improve service quality and user experience
• Provide technical support and ensure security

2. Data We Collect

May include:

• Messages and user responses on Facebook Pages
• Authorized business account data
• Technical data (IP, browser, device)

3. Use of Data

• Data is used solely for providing AI reply services
• No resale or third-party sharing of data

4. Data Protection

• Data is encrypted and securely stored
• Access limited to authorized personnel only
• Complies with Meta/Facebook policies and Vietnam law

5. User Rights

• Access, correct, or delete your data
• Revoke API permissions at any time

6. Changes to Policy

We may update this policy. Changes will be posted on the website and effective immediately.

7. Contact

Email: contact@chichbong.com

Address: Floor 8, No. 6, Alley 217 Mai Dich Street, Mai Dich Ward, Cau Giay District, Hanoi City, Vietnam

Phone: +84916212356